ShieldAI - Stop Fraud Before It Happens.
CASE STUDY/FINANCIAL SECURITY

Stop Fraud Before It Happens.

A real-time fraud detection platform that evaluates hundreds of transaction signals in milliseconds to reduce losses without creating unnecessary friction for legitimate customers.

DISCOVER THE FULL STORY
IndustryFinancial Security
Primary Result95% Fraud Caught
Key FocusAI fraud detection • real time fraud prevention • transaction risk scoring
SHIELDAI

The business problem and the software solution.

THE BUSINESS CHALLENGE

An online marketplace was losing roughly $2M a year to fraudulent transactions, account abuse, and manual review inefficiencies. Existing rules-based tools were catching too little fraud while still flagging a large number of legitimate customers. The business needed faster, more accurate fraud detection that could adapt to new attack patterns without overwhelming the operations team.

THE SOLUTION WE DELIVERED

We built an AI-driven fraud prevention system that scores transactions in real time using behavioral, transactional, and contextual signals. The platform combines machine learning models with explainable rules so risk teams can understand why activity is flagged and tune thresholds with confidence. It was deployed in shadow mode first, then moved into active blocking once false positives were reduced to an acceptable level.

DELIVERY APPROACH

How the project was planned, built, and launched.

01
Analysis

Fraud Pattern Study

Mapped more than 340 fraud patterns and reviewed historic chargebacks, disputes, and manual review outcomes.

02
Model

Detection Engine

Built a scoring engine that evaluates 200+ transaction and behavior signals in under 50ms.

03
Tuning

False Positive Reduction

Calibrated thresholds with the risk team to balance fraud prevention against customer experience.

04
Deploy

Shadow Mode First

Ran the model in parallel before switching on active blocking and workflow automation.

WHAT WAS DELIVERED

Core capabilities delivered for the client.

KEY
FEATURES
01

Real-Time Fraud Detection

Risk is evaluated before a transaction completes, not hours later in a manual queue.

02

Adaptive Intelligence

The models evolve as new fraud behaviors and marketplace abuse patterns emerge.

03

Lower False Positives

Legitimate customers are less likely to be blocked or delayed unnecessarily.

04

Clear Audit Trails

Risk teams can review the factors that influenced every automated decision.

"
Fraud losses dropped by 95%, and our team finally trusted the system enough to move faster.
Head of Risk & ComplianceOnline Marketplace
BUSINESS IMPACT

What the client achieved after launch.

95%Fraud Caught
80%Fewer False Positives
$2MAnnual Savings

Annual fraud losses dropped from $2M to under $100K while the business also reduced false positives and manual review load.

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